Commitment to Inclusion and Accessibility

At Qahwah House, our mission is to share the warmth of Yemeni coffee and culture with every guest, every community, and every gathering. We believe coffee is more than a drink—it is a connection, a tradition, and a way to bring people together.

In support of this mission, we are committed to fostering a culture where inclusion, diversity, equity, and accessibility are valued and respected. Together with our community partners, we continue to enhance accessibility resources and adopt evolving practices that promote access and disability inclusion across our cafés and digital platforms. If you have questions, please visit our Customer Service page.

We are working to make all Qahwah House digital properties accessible for our customers. Our efforts are guided by the Web Content Accessibility Guidelines (WCAG) Levels A and AA, established by the World Wide Web Consortium (W3C). We are also committed to compliance with applicable accessibility regulations, including Americans with Disabilities Act (ADA).

Accessibility is an ongoing priority as we continue to expand and improve our digital platforms. We collaborate with accessibility experts, conduct regular testing, and apply inclusive design principles to ensure our websites and online services are easy to use for everyone.

If you are a customer with a disability—or assisting someone with a disability—and encounter any difficulty using our website or digital content, please reach out through our [Accessibility Contact Form]. You may also use this form to request information about our accessibility practices or share suggestions for improvement.

For all other inquiries, such as store experiences or general feedback, please visit our Customer Service page for faster support options.