Qahwah House Privacy Policy

Effective Date: June 10, 2025

At Qahwah House, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website, qahwahhouse.com.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and location if you submit a contact form, place an order, or sign up for updates.
Order and Transaction Information: Order details, payment method (processed securely via third-party providers), and delivery address.
Device and Usage Information: IP address, browser type, device type, and interaction data (via cookies or similar technologies).

2. How We Use Your Information

We collect and use your information for the following purposes:

To fulfill your requests such as processing orders, reservations, or franchise inquiries.
To respond to your messages or questions.
To improve our website, services, and customer experience.
To send occasional emails or updates — only if you’ve opted in.

We do not sell your data or use it for unrelated purposes.

3. We Do Not Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing or unrelated business purposes.

Information may only be shared in the following limited situations:

With trusted service providers (e.g., payment processors) under strict confidentiality agreements.
To comply with legal obligations (e.g., court orders or law enforcement requests).

4. Cookies and Tracking

We use cookies to:

Understand how visitors use our site.
Remember your preferences (e.g., location or order history).
Improve functionality and performance.

You can control or disable cookies through your browser settings at any time.

5. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We only retain your personal data as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

7. Your Rights

Depending on your location (e.g., under CCPA or GDPR), you may have rights to:

Access the personal data we hold about you.
Request corrections or deletions of your data.
Withdraw consent for communications or data usage.

To make a request, please contact us at: coffee@qahwahhouse.com

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

10. Contact Us

If you have any questions or concerns about your privacy, please contact us:

Qahwah House
5320 Oakman Blvd,
Dearborn, MI 48126
Email: coffee@qahwahhouse.com
Phone: (313) 846-2445